Your Frequently Asked Questions, Answered

Q. WHAT TOOLS DO YOU USE TO TRANSCRIBE?

A. I use software designed specifically for transcriptionists to type into. I also use a foot pedal that plugs into that software, Microsoft Word, superior quality headphones, and a wireless mouse.

*these are all my affiliate links :)

Q: WHAT IS YOUR TURNAROUND TIME?

A. I have a 72-hour flat turnaround time for up to 60 audio minutes. 

Rush jobs are available at a higher rate.

Q. WHEN IS PAYMENT DUE?

A. Invoices will be sent on the 1st of each month via Stripe.

All invoices are net 10.

Q. WILL YOU KEEP MY INFORMATION CONFIDENTIAL?

A. Absolutely. I highly value your trust, and have respect for the privacy of your content. You will see this outlined in our contract when you decide to sign on with me.

Q. HOW DO WE COMMUNICATE?

A. We will communicate mostly through Slack. Email is acceptable, but expect longer response times.

Q. HOW DO WE SHARE FILES?

A. All episodes and transcripts will be uploaded to our curated shared Google Drive folder. Keeping it simple and accessible!

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